I had an okay experience with A1 Carpet Care, but my carpet is still wet. The only thing I disliked is that they put too much water. He completed the cleaning on Saturday and today is Wednesday. It's still damp in some spots in my living room and bedroom and it should have been dry by now. He had said 6 to 8 hours, but it's still wet. Other than that, the rest of my experience was good.